PRIVACY AND SECURITY POLICY
All services provided in our store and registered on satentextile.com are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is collected and how these data are protected.
By filling out membership or various forms and surveys on our store, our members provide certain personal information (such as name, company information, phone number, address, or email address) that is collected by our store due to the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its members from time to time. Our members can make choices regarding whether to receive such information during the registration process, and afterwards, they can change this choice through the account information section after logging in or notify by clicking the link in the notification communication they receive.
In the confirmation process conducted through our store or via email, personal information transmitted to our store electronically by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.
For the identification of system-related issues and the rapid resolution of problems or disputes that may arise regarding the provided service, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general manner and collect comprehensive demographic information.
In addition to the purposes and scope determined by the "User Agreement," our company may also use the requested information for direct marketing purposes by itself or in cooperation with third parties. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or the information related to transactions made through our store can be used in various statistical evaluations, database creation, and market research by our company and the persons in cooperation with our company without disclosing the identity of our members, beyond the purposes and scope determined by the "User Agreement."
Our company is committed to keeping confidential information strictly private and confidential, considering it as an obligation to keep a secret and taking all necessary measures and showing due diligence to prevent the confidentiality from being compromised, unauthorized use, or disclosure to third parties of any part or whole of the confidential information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our online stores. Your credit card information is not stored in our system in any way.
There are two things you need to pay attention to in order to understand that you are on a secure website when entering the transaction process. One is a key or lock symbol located at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is used only for sales transactions and in accordance with the instructions you provide. The information related to the credit card used during the shopping process is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the availability of the card is confirmed, the shopping process continues. Since no information about the card can be viewed or saved by us, the acquisition of this information by third parties is prevented under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed with a credit card online is checked by our company against Credit Card Fraud. Therefore, in order for the orders of customers who are placing an order from our online stores for the first time to proceed to the supply and delivery stage, the accuracy of financial and address/phone information needs to be confirmed first. If necessary, the credit card holder customer may be contacted or contacted with the relevant bank to verify this information.
You can access all the information you provided when registering as a member and only you can access and change this information. If you keep your login information secure, it is not possible for others to access and modify the information about you. For this purpose, 128-bit SSL security area is used during membership transactions. This system is an internationally unbreakable encryption standard.
Internet shopping sites with a hotline or customer service service and clear address and phone information are preferred more today. In this way, you can get detailed information about all the issues that come to your mind, and you can obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company's clear address and phone information on the internet shopping sites. If you are going to make a purchase, note down all the phone/address information of the store where you purchased the product. If you are not confident, call before shopping to verify. All of our online shopping sites belonging to our company include all the information about our company and the location of the company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information sent to us by mail-order method will be stored by our company in accordance with the principle of confidentiality. These information are kept for 60 days to protect against possible objections to the credit card withdrawals that may arise from the bank and then destroyed. If any amount is deducted from your card other than the mail-order form approved by you for the cost of the products you ordered, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not assume any responsibility for the privacy practices and contents of the websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are specific to our store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases listed below, our company may disclose user-related information to third parties outside the provisions of this "Privacy Policy." Although these situations are limited in number:
To comply with the obligations brought by the laws, Decree-Laws, Regulations, etc. issued and in force by the authorized legal authority;
To fulfill the requirements of the "Membership Agreement" and other agreements entered into by our store with the users and to implement them;
In cases where it is necessary to request information about users in order to conduct an investigation or investigation carried out properly by the authorized administrative and judicial authorities;
To provide information when it is necessary to protect the rights or security of users.
EMAIL SECURITY
In the emails you send to our Customer Service regarding any of your orders, never include your credit card number or passwords. The information in emails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted through emails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser and stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preference information about the website.
The technical communication file helps obtain statistical information about the number of visitors to the site, how many times a person visits the site and how long they stay on the site, and assists in dynamically generating advertisements and content specifically designed for users on customized user pages. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent the arrival of technical communication files or to receive a warning when a technical communication file is sent.
Our company reserves the right to change the provisions of this "Privacy Policy" at any time by publishing them on the website, sending electronic mail to users, or publishing them on the website. The provisions of the Privacy Policy will be effective as of the date of publication if they are changed.
You can send an email to saten@satentextile.com for any questions or suggestions regarding our privacy policy. You can also reach our company using the contact information below.
Company Name: SATEN TEKS. SAN. VE TİC. LTD. ŞTİ.
Address: 2nd Organized Industrial Zone, Dursun Bak Blvd. No:15 Başpınar Gaziantep - TURKEY
Email: saten@satentextile.com
Tel: 0342 337 45 66
